Yes, we provide tailor-made travel packages that suit your preferences, budget, and interests, ensuring a unique and luxurious experience.

You can browse our curated selection of luxury hotels on our website and book directly through our platform or contact our travel consultants for personalized assistance.

Cancelling a booking request can be done following two scenarios: Before paying a token amount: Any changes or cancellation to the booking can be easily made by conveying the same to your Destination Expert. After paying a token amount: Once the token amount is paid, the itinerary is confirmed. Cancellation, in such cases, can be made in accordance with the Cancellation and Refund policy (link of cancellation policy).

Pristel only charges you once you've made your mind about the itinerary sent to you. Once you come to an agreement about the itinerary after consultation with the designated Destination Expert, you pay a small percentage of your total package amount as confirmation. This small percentage is referred to as the token amount and may vary depending on the date of departure.

Our cancellation and refund policies vary depending on the service booked. Detailed information is provided at the time of booking, and our support team can assist with any concerns.

You can reach us via the contact form on our website, email, or phone. Our customer support team is available to assist you with any questions or booking needs.